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Delivery will either be via a third party carrier company, within 3-7 working days or delivery may be made by our own vans by scheduled route date if applicable depending on where the item is being delivered.  We will contact you to arrange a suitable delivery date prior to your order being dispatched.

Delivery is not included in the product price and is calculated at the checkout stage of purchase where applicable.  See Delivery Costs below:

Delivery Costs

Delivery will be to the UK address specified in your order.  Our delivery charges are for mainland England, Scotland and Wales.  Delivery charges for islands will be quoted on an individual basis. Please email enquiry@imaginasia.co.uk for us to confirm the cost to you.

• For orders £150.00 or less the delivery charge will be £20.00
• Free delivery on orders over £150.00

Delivery will be during normal working hours, Monday to Friday (excluding Bank Holidays).

For further information about delivery please click here.

Returns Policy

Whilst we hope that you will be delighted with your order, we understand there are occasions you may want to return items.  Simply complete the returns form that was included with your order and enclose it with the items and post back to the following address:

Items must be returned within 14 days of receipt to qualify for a refund.   Please ensure all items are wrapped securely and returned in the originally packaging.   We recommend that you use insured registered delivery and keep the receipt.    

For full details on our returns policy please click here.